Copyright & DMCA Policy
Ash Host — Copyright & DMCA Policy
Last Updated: November 13, 2026
Company: Ash Host | GSTIN: 33ONGPS2811Q1Z9
Registered Office: 04, Sri Sanmuga Nagar, Chidambaram 608001, Tamil Nadu, India
Designated Copyright Agent: [email protected] | [email protected]
Ash Host ("Company", "we", "us", or "our") provides technical server infrastructure, including Website Hosting (DirectAdmin), Virtual Private Servers (VPS), and Game Server Hosting (Minecraft, FiveM, SA-MP, open.mp, Discord Bots). Ash Host respects the intellectual property rights of developers, creators, game publishers, and copyright owners worldwide.
This Copyright & DMCA Policy governs how Ash Host investigates and responds to notices of alleged copyright infringement under:
- The Copyright Act, 1957 (India) and Section 79 of the Information Technology Act, 2000 (Intermediary Guidelines).
- The Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512 (United States and international standards).
As an infrastructure intermediary, Ash Host does not pre-screen or author customer files. However, upon receipt of a legally compliant notice of infringement, Ash Host acts expeditiously to remove or disable access to infringing material.
1. Designated Copyright Agent
Formal notices of copyright infringement, DMCA takedown requests, and counter-notifications must be sent directly to our Designated Copyright Agent:
- Designated Agent: Compliance & Copyright Redressal Desk
- Entity: Ash Host | GSTIN: 33ONGPS2811Q1Z9
- Physical Address: 04, Sri Sanmuga Nagar, Chidambaram 608001, Tamil Nadu, India
- Email: [email protected] (cc: [email protected])
- Phone / WhatsApp: +91 8754321981
2. Notice of Infringement Requirements
To ensure valid legal processing, the copyright owner or their authorized legal representative must submit a written notification containing:
- Identification of the Copyrighted Work: A description of the copyrighted work claimed to have been infringed (or a representative list if multiple works are involved).
- Exact Technical Location: Specific location of the infringing material on our network. You must provide the exact URL, or the server IP address along with the Port Number, directory path, or domain name. (General complaints lacking an IP or specific location cannot be acted upon.)
- Complainant Contact Details: Full legal name, physical mailing address, telephone number, and official corporate email address.
- Good-Faith Statement: A formal declaration: "I have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law."
- Statement of Accuracy: A declaration under penalty of perjury: "I state that the information in this notification is accurate, and that I am the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
- Signature: A physical or verified electronic signature of the copyright owner or authorized agent.
3. Takedown Procedure
- Verification: Our compliance team verifies the technical details of the claim within 24 to 48 hours of receipt.
- Access Disablement: If the claim is verified, Ash Host will disable access to the infringing files, restrict associated ports, or temporarily suspend the affected container.
- Customer Notice: Ash Host will immediately forward a copy of the complaint to the registered customer via their billing email, allowing them the opportunity to file a formal Counter-Notification.
4. Counter-Notification Procedure (For Customers)
If an Ash Host customer believes their content was disabled or removed as a result of a mistake, misidentification, or valid licensing/fair use, the customer may file a Counter-Notification to [email protected] containing:
- Identification of the specific material removed and its previous technical location (URL or IP/port).
- The customer's full legal name, physical billing address, telephone number, and account email.
- A formal statement under penalty of perjury declaring a good-faith belief that the material was removed due to mistake or misidentification.
- A statement consenting to the jurisdiction of the competent courts in Chidambaram, Tamil Nadu, India, or the judicial district where the customer resides.
- The customer's physical or electronic signature.
Upon receiving a valid Counter-Notification, Ash Host forwards it to the original claimant. If the claimant does not notify Ash Host within ten (10) to fourteen (14) business days that they have filed a court action seeking an injunction, Ash Host may restore the disabled content or service.
5. Repeat Infringer Policy
Ash Host enforces a strict repeat infringer policy:
| Incident Level | Action Taken |
|---|---|
| First Infringement | Written warning, immediate removal of infringing material, and temporary service restriction. |
| Second Infringement | Immediate service suspension and mandatory administrative security review. |
| Third Infringement (Repeat Infringer) | Immediate, permanent termination of all customer accounts, permanent data destruction, and platform blacklisting with no refunds. |
6. Penalties for False or Bad-Faith Claims
Submitting a fraudulent or bad-faith copyright claim is a violation of law. Under Section 512(f) of the DMCA and applicable provisions of the Indian Penal Code / Bharatiya Nyaya Sanhita (BNS), any person or entity who knowingly misrepresents that material or activity is infringing may be held liable for damages, including legal costs, attorney fees, and operational losses incurred by Ash Host or our customer.
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