Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contact us link. Requests received later than 48hrs before the end of the current service period will be treated as cancellation of services for the next service period.
Your satisfaction is our top priority, and we’re confident you’ll be pleased with our services. Still, if you are not satisfied with our services and wish to cancel, eligible for a 48hrs money-back guarantee period.
Products/Services Eligible for a Refund under Standard Refund Terms:
Products/Services NOT eligible For Refunds:
- Game Servers Hosting
- VPS Hosting
For additional support or questions regarding your cancellation, you can contact us by telephone or submit a support ticket through your Ash Host billing.